Electronics Hardware/Software Support Specialist | Sever Technology (ELE:UNR)

ELECTRONICS HARDWARE/SOFTWARE SUPPORT SPECIALIST | SERVER TECHNOLOGY

LOCATION: Reno, NV

DESIRED MAJORS: Computer Science and Engineering

POSITION DESCRIPTION
•Provide guidance, assistance, coordination and follow up on client questions and problems.
•Diagnose, identify, and resolve problems with hardware, firmware, and software, in a timely and professional manner via telephone and email communication, and on-site support.
•Answer incoming support phone calls from users around the world.
•Document problems and solutions in Salesforce.
•Provides field support including installation, repair, or maintenance tasks on hardware or software products.
•Inform management of potential problems and identify problem trends.

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HOW TO APPLY
Any interested candidate should apply at servertech.applicantpro.com/jobs